A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation. What Salesforce add- on product should a technical consultant recommend for the agency's compliance use cases?

• A. Field History Tracking
• B. Setup Audit Trail
• C. Salesforce Shield
• D. Classic Encryption

A Consultant completed a process requirement workshop with a government agency and completed a process map following the workshop. When should the Consultant review the process map with the government agency to get sign- off on outlined business requirements?

• A. After the completion of the design and solution phase
• B. During the user acceptance testing of the project
• C. After the architecture team has reviewed the completed process map
• D. Before the solution design and solution phase of the project

A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications. What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

• A. Set up Sharing Rules to grant authenticated users access to their Cases, Applications, and Accounts
• B. Set Org-Wide Defaults for External Users to Hidden for everything
• C. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
• D. Set Org-Wide Defaults for External Users to Private for everything

Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

• A. Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
• B. Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.
• C. Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
• D. Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

• A. Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
• B. Enable the Salesforce Spam Check for Experience Sites.
• C. Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
• D. Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
• E. Set the external organization-wide default sharing settings for grant applications objects to Private.